Wicker Warehouse is a family run business established in 1978. We have strived to bring you the best selection, quality and value. Most of the items shown on the website are Wicker Warehouse Designs made exclusively for us by our partner factories overseas. We are buying quality raw materials
And have experienced furniture workers handmaking our products.
We also represent fabulous national brands such as Lane, South Sea, Classic Rattan, Spice Islands, Yesteryear & Designer. We are proud to offer you our products & equally proud to serve you.
- CALL US
Anytime between 9:30AM to 4:30 PM Eastern Time
Monday thru Thursday,
9AM to 3:30 PM Friday & Saturday
DELIVERY TIME FOR WICKER WAREHOUSE ON-LINE STORE ITEMS
Ground and common carrier deliveries typically arrive weekdays within 1 to 3 weeks.Smaller items may arrive in 2-4 days.
DELIVERY TIME FOR NATIONAL BRAND ORDERS
Most deliveries arrive in a 4 to 8 week time frame. You will be informed of any exceptions. The production time for most orders is 3-6 weeks. We contact our truckers to pick up your order. The trucking company will contact you to set up a day and time for the delivery of your furniture.
SALES TAX LAWS & POLICY
We are located in New Jersey. By law we are NOT to collect our local 6.625% sales tax when shipping out of state.
LOW PRICE GUARANTEE
Please tell us if you find lower prices for any item of the same quality or especially any National Brand Product. We will beat any price or tell you why not.
Our prices are One Stop Shopping. No adding any extra costs Just what we list on our website. This is for deliveries being made curbside to MOST—NOT ALL locations in the 48 states.
NON RETURNABLE ITEMS
Some items are Custom Made for you. EG –full size furniture, sofas love seats, chairs, sectional's etc. You get to select which fabric you want to have the cushions made from. These products are final sales and---are not returnable.
ITEMS THAT ARE RETURNABLE
If you want to return a nonreturnable product to us YOU are responsible to pay the shipping charges back to us and there will also be a 20% of the original price charge to cover our shipping costs, processing, labor etc, to get the products to you. Any product being returned must be in brand new condition, well wrapped and perfectly boxed so it arrives back to us in perfect condition. After & only after we receive the products back in perfect condition we will credit you 80% of the original purchase price. This must take place in a 30 day time period From the date of your order. Longer than that will not qualify for a refund.
We have very few, but it is possible damage may occur during the shipping process. When receiving a delivery if there is any obvious exterior damage to the carton YOU MUST inspect the contents for damage. YOU MUST sign the delivery receipt Stating any damage BEFORE the driver leaves. Call us immediately for assistance. Please know that our products are handmade & the sizes we provide are accurate, but may vary slightly from the measurements that we list.
You must inspect the contents of your order Right away after you receive it. If the cartons are all perfect, but after You take the product out, you find a damage, you have 4 days from the delivery date to call us & report this to us. Please understand that the products leave our facilities in perfect condition. From there the delivering trucker assumes responsibility that the products will be delivered that way. After you sign for the delivery the responsibility is transferred to you. Please know our products are handmade & the sizes we provide are accurate, but may slightly vary from the measurements we list.
Full size furniture will be delivered in an 18 wheeler tractor-trailer and that truck must be able to drive to & from your house. If the trucker cannot make the delivery you will be subject to a 20% restocking and any related transportation fees associated with returning the product back to us in New Jersey. Deliveries are CURBSIDE…they are not unboxed & carried into your home.